Terms & Conditions

Terms of Service – kegaroo.com

Welcome to kegaroo.com! These Terms of Service are a legal agreement between you (the customer) and KEGAROO LLC (“we,” “our,” or “us”). By browsing, purchasing, or using our website and services, you agree to the terms outlined below.

1. Website Use
   You agree to use our website only for lawful purposes and in a way that does not harm, disrupt, or misuse our systems.
   For example, you must not attempt to hack the site, spread malware, or use the platform to commit fraud.
2. Accounts
   If you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your password and for all activities under your account.
   If you suspect unauthorized use, contact us immediately so we can take action.
3. Orders, Pricing & Payment
   All orders are subject to product availability. Prices may change before checkout.
   If a pricing error occurs (for example, a product listed at $0 due to a mistake), we reserve the right to cancel and refund the affected order.
4. Shipping & Risk of Loss
   Orders are processed within one business day and shipped through trusted carriers such as UPS or FedEx. Delivery typically takes 2–4 business days.
   Risk of loss transfers to you once the package is marked as delivered by the carrier.
5. Returns & Exchanges
   You may request a return within 30 days of delivery if the product is unused and in its original packaging.
   Return shipping costs are your responsibility unless the product is defective or shipped incorrectly.
   Refunds are processed within 14 business days after we receive and inspect the returned item.
6. Intellectual Property
   All website content, including text, images, graphics, and logos, is the property of KEGAROO LLC and protected by copyright and trademark laws.
   You may not copy, reproduce, distribute, or modify any content without our written consent.
7. Disclaimers & Limitations of Liability
   The website and services are provided “as is” without warranties of any kind. We do not guarantee that the site will always be error-free or uninterrupted.
   We are not responsible for issues beyond our control, such as shipping delays caused by carriers, weather, or unforeseen events.
   Our maximum liability for any claim is limited to the total amount you paid for the affected order.
8. Governing Law & Disputes
   These Terms are governed by the laws of the United States and the State of Virginia. Any disputes will be resolved exclusively in the courts located in Virginia, USA.
9. Updates
   We may update these Terms of Service periodically. Updates will be posted on this page with the revised effective date.

If you have any questions or concerns, please contact us at [email protected] — we’re always happy to help.

Company: KEGAROO LLC
Address: 12909 Wood Cres Cir, Herndon, VA 20171, United States
Website: kegaroo.com
Email: [email protected]